iRobot Scooba 400 Series - Manual (Page 28)

28 Scooba 400 Series Owner’s Manual
EN
Troubleshooting
ERROR MESSAGE WHAT’S CAUSING IT WHAT TO DO
I’m stuck. Please move
me, then press CLEAN
to restart. One of Scooba’s wheels is not
flat on the floor. Check if Scooba is stuck on
top of an object, or if one of
the wheels is in a depression.
Move Scooba so all wheels
are on a flat floor.
Scooba is too close to stairs
or other drop-offs and needs
help to escape. Move Scooba to a new
location on a flat floor.
Scooba is operating in a very
large open room and has not
encountered any walls or furni-
ture for a long period of time. Use Virtual Walls to section off
a smaller area.
Something might be stuck
in my brushes, Please
check, then press CLEAN
to restart. Scooba is not able to spin its
roller brush easily. Check if there is debris stuck
on the roller brush, particularly
under the yellow end caps. If
so, remove the debris.
Scooba’s brush is not
connected to the brush motor
because the brush
gear is not engaged properly. Verify that the roller brush is
properly installed in the cleaning
head. Verify that Scooba’s
cleaning head is properly installed.
The brush is not connected to
the brush motor because the
gearbox is damaged. Check if the brush spins with
no resistance at all. If so, call
iRobot support.
Something might be stuck
in my bumper. Please
check, then press clean
to restart. Something is preventing
Scooba’s bumper from
moving freely. Check if the bumper has
debris stuck between it and
Scooba’s body. If so, clean it.
Scooba’s bumper is damaged. Contact iRobot support.
Something might be stuck
in my wheels. Please
check, then press CLEAN
to restart. Scooba is not able to turn
both of its side wheels. Check if there is debris stuck
between the wheel and the
wheel motor module. If so,
remove the debris.
It looks like something is
blocking the sensors on
the bottom of my bumper.
Please check then press
CLEAN to restart. Scooba’s cliff detection
sensors are dirty and blocked. Check if there is debris stuck
to the cliff sensors on the
robot. If so, clean them.
Scooba’s cliff detection
sensors are seeing black
matte flooring as a cliff. Check if robot is stuck on a
black surface. If so, move the
robot to a new location.
Please refer to the table below to resolve Scooba’s problem.
Need more help? Visit the 400 Series Owners Center at www.irobot.com/scooba400
for a quick start guide, instructional videos, frequently asked questions and more.