KWorld SP800 - Manual (Page 12)

© 2012 KWorld
12
FOUR
Frequently Asked Questions
Q1: What to do when the system crashes or buttons won't respond?
Q2: What to do when there's an abnormal start-up of the SP800, or no image
output?
Q3: What to do when the player cannot play?
Q4: What to do when no network access to the main interface?
Answer:
Check the indicator light at the front of the removable storage device. If the red
and green lights flash quickly, please wait for a second and then resume, as the
system may be reading data. If it is obvious that the system crashed, power off
from the remote control or press the power button on the front panel and re-power
on shortly.
Answer:Check the system in following steps:
● Check if the power indicator light of the SP800 is on. If not, please check if the power
adapter is properly connected.
● Check if there is signal output of images. If not, please check if the video output cable
is properly connected and the correct video channel output (YPbPr or HDMI) is set up
on the TV / PC monitor. It should support 720P input or above.
● Remove the SD card, USB or removable hard disk. Plug in after system starts.
● Third party software might make system unstable; uninstall previously installed
software.
Answer:First, please be sure that the format of video file is supported by the SP800.
It is suggested to reboot the system and play file again. If the file still cannot be
opened, then this video file may not be supported by the video player.
Answer:
● Please check if the device has network connection.
● Please check if the network cable is damaged.
● Please check if the router is working normally.
● Please check if the DHCP of the router is enabled. If not, please set up
accordingly.
● If internal wireless network card is used, please check whether it gets access to
network, and whether the DHCP of the router is enabled. If not, please set up
accordingly.
SP800英文使用手冊.indd 12 2012/3/26 下午 02:05:14