Kodak TOUCH M5370 - Manual (Page 62)

53 www.kodak.com/go/support
Troubleshooting
Computer/connectivity problems
Picture quality problems
Status Solution
The software installer
does not start ■ Choose and install the right version for your computer at
www.kodak.com/go/camerasw.
Slide Show does not
run on an external
video device ■ Adjust the camera Video Out setting to NTSC or PAL ( see
page 47 ).
■ Make sure the external device settings are correct. (See the
device’s user guide.)
Computer does not
communicate with
the camera ■ Turn off the camera, then turn it back on.
■ Make sure the battery is charged and installed correctly ( see
page 1 ).
■ Make sure the KODAK Camera USB Cable, U-8 is connected to the
camera and the computer (
see page 48 ). Then turn on the
camera.
■ See KODAK Software Help at www.kodak.com/go/camerasw .
Status Solution
Picture is not clear ■ To automatically set exposure and focus, press the Shutter button
halfway. When the framing marks turn green, press the Shutter
button completely down to take the picture.
■ Clean the lens ( see page 58 ).
■ Place the camera on a flat, steady surface or use a tripod (especially
in high-zoom settings or in low light).
■ Use a larger picture size ( see page 45 ).
■ If you’re manually adjusting the ISO speed, realize that high ISO
setting may cause grainy pictures.