Kodak OFFICE HERO 6.1 - Manual (Page 31)

Troubleshooting
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Ink cartridge errors ■ Check that KODAK Ink Cartridge(s) are installed. Do not
use non-Kodak brand or refilled ink cartridges.
■ Remove, then install the cartridges again. Make sure the
cartridges click into place.
Paper jam ■ Open the printer access door and gently remove any
paper from inside the printer.
■ Remove the duplexer and check for paper in the
rear-access cleanout area; gently remove any paper from
inside the printer.
■ Remove originals from the ADF; gently pull out any that
are jammed.
■ Make sure the paper in the tray is free of tears or
creases.
■ Make sure you do not overload the paper tray.
For more information, go to www.kodak.com/go/aiosupport .
Problem Possible Solutions