Troubleshooting, 6 troubleshooting – Kodak ZD8612 IS User Manual

Page 53

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www.kodak.com/go/support

47

6

Troubleshooting

For step-by-step product support, visit

www.kodak.com/go/z8612support

and select

Interactive Troubleshooting & Repairs.

Camera problems

If

Try one or more of the following

Camera does not
turn on.

Install new batteries (

see page 1

).

Charge rechargeable batteries.

Camera does not
turn off.

Remove the battery, then reinsert or replace it. If the camera still does
not function, visit

www.kodak.com/go/z8612support

and select

Interactive Troubleshooting & Repairs.

Flash is not open.

If the camera is on but the flash is closed, move the On/Off button to
On again. After your turn off the camera, close the flash.

Pictures remaining
number does not
decrease after
taking a picture.

The camera is operating normally. Continue taking pictures.

Stored pictures are
corrupted.

Retake pictures. Do not insert or remove card while the camera is on.
Keep rechargeable batteries charged.

Transfer the pictures to the computer (

see page 43

), then format the

card or internal memory (

see page 34

).

Caution: Formatting a card deletes all pictures and videos,
including protected files.

In Review mode,
you do not see a
picture (or the
expected picture)
on the LCD screen.

Check the image storage location setting (

see page 32

).

When taking pictures, make sure that the Shutter button is pressed
completely down.

If problem persists, visit

www.kodak.com/go/z8612support

and select

Interactive Troubleshooting and Repairs.

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