Picture quality problems – Kodak V570 User Manual

Page 53

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Troubleshooting

www.kodak.com/go/support

47

Computer/connectivity problems

Picture quality problems

Status

Solution

Computer does not
communicate with
the camera

■

Insert a charged battery (

page 1

).

■

Turn on the camera.

■

Make sure the USB cable model U-8 is connected to the camera
and the computer (

page 13

). (If using an EasyShare dock, check

all cable connections. Make sure the camera is seated on the
dock.)

■

Make sure the EasyShare software is installed (

page 12

).

Pictures do not
transfer to computer

■

Click the Help button in the EasyShare software.

Slide Show does not
run on an external
video device

■

Adjust the camera Video Out setting (NTSC or PAL).

■

Make sure the external device settings are correct. (See the
device’s user’s guide).

Status

Solution

Picture is not clear

■

To automatically set exposure and focus, press the Shutter button
halfway. When the AF/AE indicator turns green, press the Shutter
button completely down to take the picture.

■

Clean the lens (

page 59

).

■

Make sure the camera is not in Close-Up/Macro mode if you are
more than 21 in. (0.7 m) from your subject.

■

Place the camera on a flat, steady surface or use a tripod (especially
in high-zoom settings or in low light).

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