Troubleshooting – Kodak Z950 User Manual

Page 51

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Getting help

www.kodak.com/go/support

45

Troubleshooting

For step-by-step product support, visit

www.kodak.com/go/z950support

and select

Interactive Troubleshooting & Repairs.

Camera problems

If

Try one or more of the following

Camera does not
turn on.

■

Install new battery (

page 1

).

■

Charge rechargeable battery.

Camera does not
turn off.

■

Remove the battery, then reinsert or replace it. If the camera still does
not function, visit

www.kodak.com/go/z950support

and select

Interactive Troubleshooting & Repairs.

Pictures remaining
number does not
decrease after
taking a picture.

■

The camera is operating normally. Continue taking pictures.

Stored pictures are
corrupted.

■

Retake pictures. Do not remove card while the camera is on. Keep
rechargeable battery charged.

■

Transfer the pictures to the computer (

page 37

), then format the card

or internal memory (

see page 35

).

Caution: Formatting a card deletes all pictures and videos,
including protected files.

In Review mode,
you do not see a
picture (or the
expected picture)
on the LCD screen.

■

Check the image storage location setting (

page 33

).

In Review mode, a
blue or black
screen is displayed
instead of a
picture.

■

Transfer the picture to the computer (

page 37

), then format the card or

internal memory (

see page 35

).

Caution: Formatting a card deletes all pictures and videos,
including protected files.

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