Solving camera problems – Kodak Z1012 IS User Manual

Page 22

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22

www.kodak.com/go/easysharecenter

4

Solving camera problems

For step-by-step product support, visit

www.kodak.com/go/z1012support

and select

Interactive Troubleshooting & Repairs.

Camera problems

If

Try one or more of the following

Camera does not
turn on.

■

Install new batteries (

page 2

).

■

Charge rechargeable batteries.

Camera does not
turn off.

■

Remove the battery, then reinsert or replace it. If the camera still does
not function, visit

www.kodak.com/go/z1012support

and select

Interactive Troubleshooting & Repairs.

Stored pictures are
corrupted.

■

Retake pictures. Do not insert or remove card while the camera is on.
Keep rechargeable batteries charged.

■

Transfer the pictures to the computer, then format the card or internal
memory.
Caution: Formatting a card deletes all pictures and videos,
including protected files.

Camera does not
recognize
SD/SDHC card.

■

Purchase a certified SD/SDHC card.

■

Insert a card into the slot (

page 8

).

■

Format the card. (Press the Menu button, then highlight the Setup tab.
Highlight Format, then follow the prompts.)
Caution: Formatting a card deletes all pictures and videos,
including protected files.

urg_00850.book Page 22 Wednesday, March 26, 2008 6:22 AM

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