Kodak Z1015 IS User Manual

Page 56

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50

www.kodak.com/go/support

Troubleshooting

Camera/computer communications

Memory card full.

■

Insert a new card (

see page 5

), transfer pictures to the computer (

see

page 45

), or delete pictures (

see page 18

).

Memory card and
internal memory
full.

■

Transfer pictures to the computer (

see page 45

), then format the card

or internal memory (

see page 37

).

Caution: Formatting a card deletes all pictures and videos,
including protected files.

If

Try one or more of the following

The computer does
not communicate
with the camera.

■

Turn on the camera (

see page 4

).

■

Install new battery (

see page 1

) or charge rechargeable battery.

■

Connect cable to camera and computer port (

see page 45

).

■

Install the software (

see page 44

).

■

Disconnect the USB cable. Close all open applications. Re-install the
software (

see page 44

).

■

Disconnect camera from the computer. Close all software applications,
reconnect camera.

Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)

■

Disconnect USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (

see page 44

).

■

Disconnect the USB cable. Close all open applications. Re-install the
software (

see page 44

).

If

Try one or more of the following

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