Lenovo ThinkServer TS200 User Manual

Page 9

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The following services are available during the warranty period:

Problem determination

Trained personnel are available to assist you with determining a
hardware problem and deciding what action to take to fix the
problem.

Hardware repair

If the problem is caused by hardware under warranty, trained service
personnel are available to provide the applicable level of service.

Engineering Change management

There might be changes that are required after a product has been
sold. Lenovo will make selected Engineering Changes (ECs) that
apply to your hardware available.

The warranty does not cover the following:

v

Replacement or use of parts not manufactured for or by Lenovo or
non-warranted Lenovo parts

v

Identification of software problem sources

v

Configuration of BIOS as part of an installation or upgrade

v

Changes, modifications, or upgrades to devices drivers

v

Installation and maintenance of network operating systems (NOS)

v

Installation and maintenance of application programs

Telephone numbers are subject to change without notice. The most up-to-date
telephone list for Lenovo Support is always available at:
http://www.lenovo.com/support/phone

Country or Region

Telephone Number

Africa

Africa: +44 (0)1475-555-055
South Africa: +27-11-3028888, 0800110756, and +27-11-3027252
Central Africa: Contact the nearest Lenovo Business Partner

Argentina

0800-666-0011 (Spanish)

Australia

1300-880-917 (English)

Austria

+43-810-100654 (German)

Belgium

02-225-3611 (Dutch, French)

Bolivia

0800-10-0189 (Spanish)

Brazil

Calls made from within the Sao Paulo region (11) 3889-8986
Calls made from outside the Sao Paulo region 0800-701-4815
(Brazilian Portuguese)

Bulgaria

359-2-9734618
359-2-9693650

Canada

1-800-565-3344 (English, French)

Chapter 1. Information resources

3

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