Solving recovery problems, Refreshing your computer – Lenovo ThinkPad Yoga User Manual

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Attention: If you need updated device drivers, do not download them from the Windows Update Web site.
Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 94.

Solving recovery problems

If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one
of the following:

• Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue

medium” on page 68.

• Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive

or hybrid drive to the factory default settings. See “Creating and using a recovery media” on page 65.

• Change the USB 3.0 Mode to be Disabled from the ThinkPad Setup menu. See “Creating and using a

rescue medium” on page 68.

Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from
a rescue medium or recovery media, you might not have the rescue device (an internal hard disk drive or
hybrid drive, a disc, a USB hard disk drive, or other external devices) set as the first boot device in the
startup device sequence. You must first ensure that your rescue device is set as the first boot device in
the startup device sequence in the ThinkPad Setup program. For detailed information about temporarily or
permanently changing the startup device sequence, see “Startup menu” on page 89.

It is important to create a rescue medium and a set of recovery media as early as possible and store them
in a safe place for future use.

Recovery overview for the Windows 8.1 operating system

This section provides information about the recovery solutions for the Windows 8.1 operating system.

A Windows recovery image is preinstalled in the recovery partition on your computer. The Windows recovery
image enables you to refresh your computer, or reset your computer to the factory default settings.

You can create recovery media as backups or replacement for the Windows recovery image. With the
recovery media, you can troubleshoot and fix the problems on your computer even if you cannot start the
Windows 8.1 operating system. It is recommended that you create recovery media as early as possible. For
more information, see “Creating and using recovery media” on page 71.

Refreshing your computer

If your computer does not perform well and the problem might be caused by a recently installed program,
you can refresh your computer without losing your personal files or changing your settings.

Attention: If you refresh your computer, the programs that came with your computer and the programs that
you installed from Windows Store will be reinstalled, but all other programs will be removed.

To refresh your computer, do the following:

1. Move your pointer to the top-right or bottom-right corner of the screen to bring up the charms. Click

Settings Change PC settings Update and recovery Recovery.

2. In the Refresh your PC without affecting your files section, click Get started.

3. Follow the instructions on the screen to refresh your computer.

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User Guide

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