Lenovo IdeaTab Lynx K3011W - Manual (Page 17)

Lenovo limited warranty
17
„ Types of Warranty Service
1
Customer Replaceable Unit (“CRU”) Service
Under CRU Service, the Service Provider will ship CRUs to you at
its cost for installation by you. CRU information and replacement
instructions are shipped with your product and are available from
Lenovo at any time upon request. CRUs that are easily installed
by you are called "Self-service CRUs". "Optional-service CRUs
"are CRUs that may require some technical skill and tools.
Installation of Self-service CRUs is your responsibility. You may
request that a Service Provider install Optional-service CRUs
under one of the other types of warranty service designated for
your product. An optional service offering may be available for
purchase from a Service Provider or Lenovo under which Self-
service CRUs would be installed for you. You may find a list of
CRUs and their designation in the publication that was shipped
with your product or at www.lenovo.com/CRUs. The
requirement to return a defective CRU, if any, will be specified in
the instructions shipped with a replacement CRU. When return is
required: 1) return instructions, a prepaid return shipping label,
and a container will be included with the replacement CRU; and
2) you may be charged for the replacement CRU if the Service
Provider does not receive the defective CRU from you within
thirty (30) days of your receipt of the replacement CRU.
2
On-site Service
Under On-Site Service, a Service Provider will either repair or
exchange the product at your location. You must provide a
suitable working area to allow disassembly and reassembly of the
product. Some repairs may need to be completed at a service
center. If so, the Service Provider will send the product to the
service center at its expense.