Help and service, Before you call, Calling for service – Lenovo ThinkServer RD210 User Manual
Page 8: Help, Service, Before, Call, Calling
specifications,
software
configuration
information,
part
listings,
component
replacement
and
repair
procedures,
and
diagnostic
information.
The
Hardware
Maintenance
Manual
is
available
at:
If
you
suspect
a
software
problem,
refer
to
the
documentation,
including
readme
files
and
online
help,
that
comes
with
the
operating
system
or
application
program.
You
can
get
the
latest
technical
information
and
download
device
drivers
and
updates
by
following
the
instructions
at
the
Lenovo
Web
site:
Help
and
service
This
section
contains
information
about
calling
for
help
and
service.
Before
you
call
Before
you
call,
do
the
following
to
try
to
solve
the
problem
by
yourself:
v
Check
all
cables
to
make
sure
that
they
are
connected.
v
Check
the
power
switches
to
make
sure
that
the
system
and
optional
devices
are
turned
on.
v
Use
the
troubleshooting
information
in
your
system
documentation,
which
is
available
on
the
ThinkServer
Documentation
DVD
that
comes
with
your
system.
v
Check
for
updated
information,
new
device
drivers,
and
hints
and
tips
at
the
Lenovo
Support
Web
site:
v
Have
the
following
information
available:
–
Machine
type
and
model
–
Serial
numbers
of
your
hardware
products
–
Description
of
the
problem
–
Exact
wording
of
any
error
messages
–
Hardware
and
software
configuration
information
Calling
for
service
During
the
warranty
period,
you
can
get
help
and
information
by
telephone
through
the
Customer
Support
Center.
2
Warranty
and
Support
Information