Lenovo IdeaPad U130 User Manual

Page 50

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41

Chapter 4. Troubleshooting

„

A Password Problem

I forgot my password.

ƒ

If you forgot your user password, you must take your computer to a

Lenovo authorized servicer or a marketing representative to have the

password canceled.

ƒ

If you forgot your HDD password, Lenovo authorized servicer cannot

reset your password or recover data from the hard disk. You must take

your computer to a Lenovo authorized servicer or a marketing

representative to have the hard disk drive replaced. Proof of purchase

is required, and a fee will be charged for parts and service.

ƒ

If you forget your supervisor password, Lenovo authorized servicer

cannot reset your password. You must take your computer to a

Lenovo authorized servicer or a marketing representative to have the

system board replaced. Proof of purchase is required, and a fee will be

charged for parts and service.

„

Keyboard Problems

A number appears when you enter a letter.

The numeric lock function is on. To disable it, press Fn + Insert.

All or some of the keys on the external numeric keypad do not work.

Make sure that the external numeric keypad is correctly connected to the

computer.

U130 UserGuide V1.0_en.book Page 41 Tuesday, December 16, 2008 4:40 PM

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