Part 2 - country-specific terms, Part 3 - warranty service information, Customer replaceable units – Lenovo ThinkPad X131e Chromebook User Manual

Page 2: Self-service crus, Electronic emission notices, Recycling and environmental information, Important weee information, Additional recycling statements, Eurasian compliance mark, California bc mark

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• failure of, or damage caused by, any third party products, including
those that Lenovo may provide or integrate into the Lenovo product at
your request;

• any technical or other support, such as assistance with “how-to”
questions and those regarding product set-up and installation;

• products or parts with an altered identification label or from which
the identification label has been removed.

Limitation of Liability

Lenovo is responsible for loss or damage to your product only while it
is in the Service Provider’s possession or in transit, if the Service
Provider is responsible for the transportation.

Neither Lenovo nor the Service Provider is responsible for loss or
disclosure of any data, including confidential information, proprietary
information, or personal information, contained in a product.

UNDER NO CIRCUMSTANCES, AND NOTWITHSTANDING THE
FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY SET
FORTH HEREIN, SHALL LENOVO, ITS AFFILIATES, SUPPLIERS,
RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY OF
THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY
AND REGARDLESS OF WHETHER THE CLAIM IS BASED IN
CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY OR
OTHER THEORY OF LIABILITY: 1) THIRD PARTY CLAIMS
AGAINST YOU FOR DAMAGES; 2) LOSS, DAMAGE OR
DISCLOSURE OF YOUR DATA; 3) SPECIAL, INCIDENTAL,
PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS
REVENUE, GOODWILL OR ANTICIPATED SAVINGS. IN NO CASE
SHALL THE TOTAL LIABILITY OF LENOVO, ITS AFFILIATESS,
SUPPLIERS, RESELLERS OR SERVICE PROVIDERS FOR
DAMAGES FROM ANY CAUSE EXCEED THE AMOUNT OF
ACTUAL DIRECT DAMAGES, NOT TO EXCEED THE AMOUNT
PAID FOR THE PRODUCT.

THE FOREGOING LIMITATIONS DO NOT APPLY TO DAMAGES
FOR BODILY INJURY (INCLUDING DEATH), DAMAGE TO REAL
PROPERTY OR DAMAGE TO TANGIBLE PERSONAL PROPERTY
FOR WHICH LENOVO IS LIABLE UNDER LAW. AS SOME
STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.

Your Other Rights

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU
MAY HAVE OTHER RIGHTS ACCORDING TO THE APPLICABLE
LAWS OF YOUR STATE OR JURISDICTION. YOU MAY ALSO
HAVE OTHER RIGHTS UNDER A WRITTEN AGREEMENT WITH
LENOVO. NOTHING IN THIS WARRANTY AFFECTS STATUTORY
RIGHTS, INCLUDING RIGHTS OF CONSUMERS UNDER LAWS
OR REGULATIONS GOVERNING THE SALE OF CONSUMER
GOODS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT.

Part 2 - Country-specific Terms

Australia

“Lenovo” means Lenovo (Australia & New Zealand) Pty Limited ABN
70 112 394 411. Address: Level 10, North Tower, 1-5 Railway Street,
Chatswood, NSW, 2067. Telephone: +61 2 8003 8200. Email:
[email protected]

The following replaces the same section in Part 1:
What this Warranty Covers:

Lenovo warrants that each hardware product that you purchase is
free from defects in materials and workmanship under normal use and
conditions during the warranty period. If the product fails due to a
covered defect during the warranty period, Lenovo will provide you a
remedy under this Limited Warranty. The warranty period for the
product starts on the original date of purchase specified on your sales
receipt or invoice unless Lenovo informs you otherwise in writing. The
warranty period and type of warranty service that apply to your
product are set forth below in Part 3 - Warranty Service Information.

THE BENEFITS GIVEN BY THIS WARRANTY ARE IN ADDITION
TO YOUR RIGHTS AND REMEDIES AT LAW, INCLUDING THOSE
UNDER THE AUSTRALIAN CONSUMER LAW.

The following replaces the same section in Part 1:

Replacement Products and Parts:

When warranty service involves the replacement of a product or part,
the replaced product or part becomes Lenovo’s property and the
replacement product or part becomes your property. Only unaltered
Lenovo products and parts are eligible for replacement. The
replacement product or part provided by Lenovo may not be new, but
it will be in good working order and at least functionally equivalent to
the original product or part. The replacement product or part shall be
warranted for the balance of the period remaining on the original
product. Products and parts presented for repair may be replaced by
refurbished products or parts of the same type rather than being
repaired. Refurbished parts may be used to repair the product; and
repair of the product may result in loss of data, if the product is
capable of retaining user-generated data.

The following is added to the same section in Part 1:

Use of Personal Contact Information:

Lenovo will not be able to perform our service under this warranty if
you refuse to provide your information or do not wish us to transfer
your information to our agent or contractor. You have the right to
access your personal contact information and request correction of
any errors in it pursuant to the Privacy Act 1988 by contacting Lenovo.

The following replaces the same section in Part 1:
Limitation of Liability:

Lenovo is responsible for loss or damage to your product only while it
is in the Service Provider’s possession or in transit, if the Service
Provider is responsible for the transportation.

Neither Lenovo nor the Service Provider is responsible for loss or
disclosure of any data, including confidential information, proprietary
information, or personal information, contained in a product.

TO THE EXTENT PERMITTED BY LAW, UNDER NO
CIRCUMSTANCES AND NOTWITHSTANDING THE FAILURE OF
ESSENTIAL PURPOSE OF ANY REMEDY SET FORTH HEREIN,
SHALL LENOVO, ITS AFFILIATES, SUPPLIERS, RESELLERS, OR
SERVICE PROVIDERS BE LIABLE FOR ANY OF THE
FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY AND
REGARDLESS OF WHETHER THE CLAIM IS BASED IN
CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY OR
OTHER THEORY OF LIABILITY: 1) THIRD PARTY CLAIMS
AGAINST YOU FOR DAMAGES; 2) LOSS, DAMAGE OR
DISCLOSURE OF YOUR DATA; 3) SPECIAL, INCIDENTAL,
PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS
REVENUE, GOODWILL OR ANTICIPATED SAVINGS. IN NO CASE
SHALL THE TOTAL LIABILITY OF LENOVO, ITS AFFILIATESS,
SUPPLIERS, RESELLERS OR SERVICE PROVIDERS FOR
DAMAGES FROM ANY CAUSE EXCEED THE AMOUNT OF
ACTUAL DIRECT DAMAGES, NOT TO EXCEED THE AMOUNT
PAID FOR THE PRODUCT.

THE FOREGOING LIMITATIONS DO NOT APPLY TO DAMAGES
FOR BODILY INJURY (INCLUDING DEATH), DAMAGE TO REAL
PROPERTY OR DAMAGE TO TANGIBLE PERSONAL PROPERTY
FOR WHICH LENOVO IS LIABLE UNDER LAW.

The following replaces the same section in Part 1:
Your Other Rights:

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU
ALSO HAVE OTHER RIGHTS AT LAW, INCLUDING UNDER THE
AUSTRALIAN CONSUMER LAW. NOTHING IN THIS WARRANTY
AFFECTS STATUTORY RIGHTS OR RIGHTS AT LAW,
INCLUDING RIGHTS THAT CANNOT BE WAIVED OR LIMITED BY
CONTRACT.

For example, our products come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the products repaired or replaced if the products fail to be of
acceptable quality and the failure does not amount to a major failure.

New Zealand

The following is added to the same section in Part 1:

Use of Personal Information:

Lenovo will not be able to perform our service under this warranty if
you refuse to provide your information or do not wish us to transfer
your information to our agent or contractor. You have the right to
access your personal information and request correction of any errors
in it pursuant to the Privacy Act 1993 by contacting Lenovo (Australia
& New Zealand) Pty Limited ABN 70 112 394 411. Address: Level 10,
North Tower, 1-5 Railway Street, Chatswood, NSW, 2067. Telephone:
61 2 8003 8200. Email: [email protected]
Bangladesh, Cambodia, India, Indonesia, Nepal, Philippines,
Vietnam and Sri Lanka

The following is added to Part 1:

Dispute Resolution

Disputes arising out of or in connection with this warranty shall be
finally settled by arbitration held in Singapore. This warranty shall be
governed, construed and enforced in accordance with the laws of
Singapore, without regard to conflict of laws. If you acquired the
product in India, disputes arising out of or in connection with this
warranty shall be finally settled by arbitration held in Bangalore, India.
Arbitration in Singapore shall be held in accordance with the
Arbitration Rules of Singapore International Arbitration Center (“SIAC
Rules”) then in effect. Arbitration in India shall be held in accordance
with the laws of India then in effect. The arbitration award shall be
final and binding on the parties without appeal. Any award shall be in
writing and set forth the findings of fact and the conclusions of law. All
arbitration proceedings, including all documents presented in such
proceedings shall be conducted in the English language. The English
language version of this warranty prevails over any other language
version in such proceedings.

European Economic Area (EEA)

The following is added to Part 1:

Customers in the EEA may contact Lenovo at the following address:
EMEA Service Organisation, Lenovo (International) B.V., Floor 2,
Einsteinova 21, 851 01, Bratislava, Slovakia. Service under this
warranty for Lenovo hardware products purchased in EEA countries
may be obtained in any EEA country in which the product has been
announced and made available by Lenovo.
Russia

The following is added to Part 1:

Product Service Life

The product service life is four (4) years from the original date of
purchase.

Part 3 - Warranty Service Information

ThinkPad X131e ChromebookTM

Machine
Type

Country or Region
of Purchase

Warranty Period

Type of
Warranty
Service

6283

US

Parts and Labor – 1
year

1, 3

Machine
Type

Country or Region
of Purchase

Warranty Period

Type of
Warranty
Service

tter

Ba

ac power adapter

X

y Pack – 1 year


1

If required, your Service Provider will provide repair or exchange
service depending on the type of warranty service specified for your
product and the available service. Scheduling of service will depend
upon the time of your call, parts availability, and other factors.

Types of Warranty Service

1. Customer Replaceable Unit (“CRU”) Service

Under CRU Service, the Service Provider will ship CRUs to you at its
cost for installation by you. CRU information and replacement
instructions are shipped with your product and are available from
Lenovo at any time upon request. CRUs that are easily installed by
you are called “Self-service CRUs”. “Optional-service CRUs” are
CRUs that may require some technical skill and tools. Installation of
Self-service CRUs is your responsibility. You may request that a
Service Provider install Optional-service CRUs under one of the other
types of warranty service designated for your product. An optional
service offering may be available for purchase from a Service
Provider or Lenovo under which Self-service CRUs would be installed
for you. You may find a list of CRUs and their designation in the
publication that was shipped with your product or at
www.lenovo.com/CRUs. The requirement to return a defective CRU, if
any, will be specified in the instructions shipped with a replacement
CRU. When return is required: 1) return instructions, a prepaid return
shipping label, and a container will be included with the replacement
CRU; and 2) you may be charged for the replacement CRU if the
Service Provider does not receive the defective CRU from you within
thirty (30) days of your receipt of the replacement CRU.

2. On-site Service

Under On-Site Service, a Service Provider will either repair or
exchange the product at your location. You must provide a suitable
working area to allow disassembly and reassembly of the product.
Some repairs may need to be completed at a service center. If so, the
Service Provider will send the product to the service center at its
expense.

3. Courier or Depot Service

Under Courier or Depot Service, your product will be repaired or
exchanged at a designated service center, with shipping at the
expense of the Service Provider. You are responsible for
disconnecting the product and packing it in a shipping container
provided to you to return your product to a designated service center.
A courier will pick up your product and deliver it to the designated
service center. The service center will return the product to you at its
expense.

4. Customer Carry-In Service

Under Customer Carry-In Service, your product will be repaired or
exchanged after you deliver it to a designated service center at your
risk and expense. After the product has been repaired or exchanged,
it will be made available to you for collection. If you fail to collect the
product, the Service Provider may dispose of the product as it sees fit,
with no liability to you.

5. Mail-In Service

Under Mail-In Service, your product will be repaired or exchanged at a
designated service center after you deliver it at your risk and expense.
After the product has been repaired or exchanged, it will be returned
to you at Lenovo’s risk and expense, unless the Service Provider
specifies otherwise.

6. Customer Two-Way Mail-In Service

Under Customer Two-Way Mail-In Service, your product will be
repaired or exchanged after you deliver it to a designated service
center at your risk and expense. After the product has been repaired
or exchanged, it will be made available to you for return shipping at
your risk and expense. If you fail to arrange return shipment, the
Service Provider may dispose of the product as it sees fit, with no
liability to you.

7. Product Exc

This

setup

User Guide

hange Service

Under Product Exchange Service, Lenovo will ship a replacement
product to your location. You are responsible for its installation and
verification of its operation. The replacement product becomes your
property in exchange for the failed product, which becomes the
property of Lenovo. You must pack the failed product in the shipping
carton in which you received the replacement product and return it to
Lenovo. Transportation charges, both ways, shall be at Lenovo’s
expense. If you fail to use the carton in which the replacement product
was received, you may be responsible for any damage to the failed
product occurring during shipment. You may be charged for the
replacement product if Lenovo does not receive the failed product
within thirty (30) days of your receipt of the replacement product.

Customer Replaceable Units

Customer Replaceable Units (CRUs) are parts that can be upgraded
or replaced by the customer. If a CRU is determined to be defective
during the warranty period, a replacement CRU will be provided to the
customer. Customers are responsible for installing the self-service
CRUs for this product. Customers also can install request that an
optional-service CRU, which might require some technical skills or
tools, or request that a technician install the optional-service CRU
under the CRU under the terms of the applicable warranty service
type of your country or region. The following tables list CRUs for your
computer and tell where to find the replacement instructions.

Self-service CRUs

CRU

sheet

X

Power cord for ac power adapter

X

X

Battery X

X

Memory module

X

Keyboard

X

TrackPoint cap

X

PCI Express Mini Card for wireless
LAN

X

Note:

instructions are in the User Guide for your product.

ply with the limits for a

with the essential requirements and

t

cling

Your computer might not have the PCI Express Mini Card for

wireless LAN.

CRU installation
See “Accessing your User Guide” and “Downloading publications” for
additional information.

Electronic emission notices

This device has been tested and found to com
Class B digital device. The User Guide for this product provides the
complete Class B compliance statements that are applicable for this
device. See “Accessing your User Guide” for additional information.

Radio and Telecommunications Terminal
Equipment Directive

This product is in compliance
other relevant provisions of the Radio and Telecommunications
Terminal Equipment Directive, 1999/5/EC. The Declaration of
Conformity information is located in the Regulatory Notice, which you
can download from the Lenovo Support Web site. See “Downloading
publications” for additional information.

Recycling and environmental information

Lenovo encourages owners of information technology (IT) equipment
to responsibly recycle their equipment when it is no longer needed.
Lenovo offers a variety of programs and services to assist equipmen
owners in recycling their IT products. For information on recycling
Lenovo products, go to:

http://www.lenovo.com/recy

Important WEEE information

Country-specific information is available at:
http://www.lenovo.com/recycling

Additional recycling statements

Additional information about recycling computer components and
batteries is in your User Guide. See “Accessing your User Guide” f
details.

or

Eurasian compliance mark

Модели

ящиеся к настоящей серии (семейству) продуктов

и впервые выпущенные в обращение до 14 февраля 2013 года,
сертифицированы по требованиям Системы сертификации ГОСТ
Р и/или по требованиям единой системы сертификации
Таможенного Союза, действовавшим в момент сертифик
маркируются знаком соответствия ГОСТ Р.

Модели, относящиеся к настоящей серии (се

, относ

ации, и

мейству) продуктов

и впервые выпущенные в обращение после 14 февраля 2013
года, сертифицированы в единой системе сертификации
Таможенного Союза на соответствие требованиям применимых
Технических Регламентов и маркируются знаком EAC.

California BC mark

ENERGY STAR

Select models conform to ENERGY STAR
requirements. Additional ENERGY STAR
information is in your User Guide. See
“Accessing your User Guide” for more
information.

Legal notices

Lenovo, For Those Who Do., the Lenovo logo, ThinkPad, and
TrackPoint are trademarks of Lenovo in the United States, other
countries, or both.

Chrome, Chrome OS, and Chromebook are trademarks of Google Inc.

Other company, product, or service names may be trademarks or
service marks of others.

For additional legal notices, refer to the User Guide for your computer.
See "Accessing your User Guide” for additional information.

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