Diagnosing, Problems, Using – Lenovo ThinkPad T60p User Manual

Page 18: Pc-doctor, From, Service, Partition

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3.

While

the

message,

“To

interrupt

normal

startup,

press

the

blue

ThinkVantage

button,”

is

displayed

at

the

lower

left

of

the

screen,

press

F1

to

enter

BIOS

Setup

Utility.

4.

Using

cursor

keys,

select

HDD

diagnostic

program

and

press

Enter.

The

menu

for

the

HDD

diagnostic

program

opens.

5.

Using

cursor

keys,

select

Main

hard

disk

drive

or

Ultrabay

hard

disk

drive

.

Press

Enter

to

start

the

diagnostic

program.

The

HDD

diagnostic

program

runs

a

read

verification

test

and

a

speed

test

of

the

drive

you

select,

and

reports

its

findings.

Note:

If

you

dock

your

computer

in

the

ThinkPad

Advanced

Dock,

the

diagnostic

program

cannot

test

the

hard

disk

drive

that

is

installed

in

the

Ultrabay

Enhanced

™

of

the

ThinkPad

Advanced

Dock.

6.

If

the

diagnostic

program

returns

any

error

messages,

call

the

Customer

Support

Center

for

service.

The

diagnostic

program

may

return

one

or

both

of

the

following

error

messages:

For

the

main

hard

disk

drive:

v

Error

code

0000:

Read

verification

failed

v

Error

code

0100:

Speed

test

failed

For

the

Ultrabay

™

hard

disk

drive:

v

Error

code

0002:

Read

verification

failed

v

Error

code

0102:

Speed

test

failed

7.

If

the

diagnostic

program

returns

no

error

message

but

you

still

have

some

concerns,

see

the

instructions

in

the

"Introducing

Rescue

and

Recovery"

section

in

online

and

run

the

program

for

a

diagnostic

test

of

the

hard

disk

drive.

You

can

also

download

PC-Doctor

for

DOS

for

your

computer

from

the

following

Web

site:

http://www.lenovo.com/think/support/site.wss/
document.do?lndocid=TPAD-MATRIX

Diagnosing

problems

using

PC-Doctor

from

the

service

partition

By

using

PC-Doctor

from

the

Rescue

and

Recovery

workspace

in

the

service

partition

of

the

hard

disk

drive,

you

can

diagnose

your

system

without

starting

up

the

operating

system.

Do

as

follows:

1.

If

the

diskette

drive

is

connected

to

the

computer,

remove

any

diskette

from

the

diskette

drive,

and

then

turn

off

the

computer.

2.

Turn

on

the

computer.

3.

While

the

message,

“To

interrupt

normal

startup,

press

the

blue

ThinkVantage

button,”

is

displayed

at

the

lower

left

of

the

screen,

press

the

blue

ThinkVantage

button

to

enter

the

Rescue

and

Recovery

workspace.

4.

Select

Diagnose

hardware

.

The

computer

restarts

and

PC-Doctor

starts

up.

Solving

computer

problems

10

ThinkPad

®

T60

Service

and

Troubleshooting

Guide

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