Troubleshooting, Troubleshooting -3 – Lenovo LS2421p Wide 23.6in Flat Panel Monitor User Manual

Page 23

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Chapter 3.

3-3

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it

yourself. Before calling your dealer or Lenovo, try the suggested actions that are

appropriate to your problem.

Table 3-2.

Troubleshooting

Problem

Possible cause

Suggested action

Reference

The words "Out

of Range" are

shown on the

screen, and the

power indicator

is flashing white.

The system is set to a

display mode which

is not supported by

the monitor.

If you are replacing an old

monitor, reconnect it and

adjust the display mode to

within the specified range

for your new monitor.

If using a Windows

system, restart the system

in safe mode, then select a

supported display mode

for your computer.

If these options do not

work, contact the Support

Center.

"Selecting a

supported display

mode"on page 2-7

The image

quality is

unacceptable.

The video signal cable

is not connected with

the monitor or system

completely.

Be sure the signal cable is

firmly plugged into the

system and monitor.

"Connecting and

turning on your

monitor"on page 1-3

The color settings

may be incorrect.

Select another color setting

from the OSD menu.

"Adjusting your

monitor image"on

page 2-3

The automatic image

setup function was

not performed.

Perform automatic image

setup.

"Adjusting your

monitor image"on

page 2-3

The power

indicator is not

lit and there is

no image.

The monitor’s

power switch is

not switched on.

The power cord is

loose or

disconnected.

There is no power

at the outlet.

Be sure the power

cord is connected

properly.

Be sure the outlet has

power.

Power on the monitor.

Try using another

power cord.

Try using another

electrical outlet.

"Connecting and

turning on your

monitor"on page 1-3

Screen is blank

and power

indicator is

orange.

The monitor is in

Standby/Suspend

mode

Press any key on the

keyboard or move the

mouse to restore

operation.

Check the Power

Options settings on

your computer.

"Understanding

power

management"on

page 2-8

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