Lenovo B570e Notebook - Manual (Page 40)

Battery problems
Problem Solution
Your computer shuts down before the battery status
indicator shows empty.
or
Your computer operates after the battery status indicator
shows empty. Discharge and recharge the battery.
The operating time for a fully charged battery is short. For details, refer to the instructions in “Handling the
battery” on page 9 .
The computer does not operate with a fully charged
battery. The surge protector in the battery might be active. Turn
off the computer for one minute to reset the protector;
then turn on the computer again.
The battery cannot be charged. For details, refer to the instructions in “Handling the
battery” on page 9 .
A hard disk drive problem
Problem Solution
The hard disk drive does not work. Under the Boot menu in the BIOS, make sure that the
hard disk drive is included in the Boot Priority Order
correctly.
A startup problem
Problem Solution
The Microsoft ® Windows operating system does not start. Use the OneKey Rescue system to help solve or identify
your problem. For details, refer to the isntructions in
Chapter 4 “Lenovo OneKey Rescue system” on page 21.
OneKey Rescue system problems
Problem Solution
Backup cannot be made. Make sure that:
• You are not using a Windows operating system.
• There is not enough space to store the backup data.
You will need to free more hard disk drive space on
your system partition (C drive).
Fail to restore system partition to factory default. The system partition, such as the partition size or the
drive capacity of C, has been modified.
Other problems
Problem Solution
Your computer does not respond. • To turn off your computer, press and hold the power
button for 4 seconds or more. If the computer still
does not respond, remove the ac power adapter and
the battery.
26 User Guide