Lenovo S20-30 Notebook User Manual

Page 29

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Chapter 4. Troubleshooting

25

Sound problems

No sound can be heard
from the speaker even
when the volume is turned
up.

•

Make sure that:
- The mute function is off.
- The combo audio jack is not used.
- The speaker is selected as the playback device.

Battery problems

Your computer shuts down
before the battery status
indicator shows empty.
-or-
Your computer operates
after the battery status indi-
cator shows empty.

•

Reset the battery gauge using Lenovo Energy
Management. If the problem persists, replace with a
new battery pack.

The computer does not
operate with a fully charged
battery.

•

The surge protector in the battery might be active.
Turn off the computer for one minute to reset the
protector; then turn on the computer again.

A hard disk drive problem

The hard disk drive does
not work.

•

In the Boot menu in the BIOS setup utility, make sure
that the hard disk drive is included in the EFI list.

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