A hard disk drive problem, A startup problem, A fingerprint authentication problem – Lenovo 3000 N200 Notebook User Manual

Page 31: Other problems, Hard, Disk, Drive, Problem, Startup, Fingerprint

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background image

A

hard

disk

drive

problem

Problem:

The

hard

disk

drive

does

not

work.

Solution:

In

the

Boot

menu

in

BIOS

Setup

Utility,

make

sure

that

the

hard

disk

drive

is

included

in

the

Boot

Sequence

correctly.

A

startup

problem

Problem:

The

Microsoft

®

Windows

operating

system

will

not

start.

Solution:

Use

the

Rescue

and

Recovery

workspace

to

help

solve

or

identify

your

problem.

For

details

about

Rescue

and

Recovery,

see

Chapter

4,

“Recovery

options,”

on

page

23

A

fingerprint

authentication

problem

Problem:

You

cannot

register

or

authenticate

your

finger

because

it

is

wrinkled,

rough,

dry,

injured,

stained,

oily,

wet,

or

different

one

from

what

you

have

registered.

Solution:

To

improve

the

situation,

try

the

following:

v

Clean

or

wipe

your

hands

to

remove

any

excess

dirt

or

moisture

from

the

fingers.

v

Enroll

and

use

a

different

finger

for

authentication.

v

If

your

hands

are

too

dry,

apply

lotion

to

them.

For

details,

see

the

Fingerprint

reader

category

in

Troubleshooting

under

the

"Problem

solving"

section

in

Access

Help.

Other

problems

Problem:

Your

computer

does

not

respond.

Solution:

v

To

turn

off

your

computer,

press

and

hold

the

power

switch

for

4

seconds

or

more.

If

the

computer

still

does

not

respond,

remove

the

ac

adapter

and

the

battery.

v

Your

computer

might

lock

when

it

enters

sleep

mode

during

a

communication

operation.

Disable

the

sleep

timer

when

you

are

working

on

the

network.

Solving

computer

problems

Chapter

3.

Solving

computer

problems

21

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