Lenovo Y70-70 Touch Notebook User Manual

Page 28

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24

Chapter 4. Troubleshooting

Sound problems

No sound can be heard
from the speakers even
when the volume is turned
up.

• Make sure that:

- The Mute function is off.
- The combo audio jack is not being used.
- Speakers are selected as the playback device.

Battery pack problems

Your computer shuts down
before the battery status
indicator shows empty.
-or-
Your computer operates
after the battery status
indicator shows empty.
The operating time for a
fully charged battery pack
is short.

• Discharge and recharge the battery pack.

The computer does not
operate with a fully
charged battery pack.
The battery pack does not
charge.

• The surge protector in the battery pack might be active. Turn

off the computer for one minute to reset the protector; then
turn on the computer again.

A hard disk drive problem

The hard disk drive does
not work.

• Make sure that the hard disk drive is included in the Boot

menu in the BIOS setup utility correctly.

OneKey Recovery System problems

Backup cannot be made.

• Make sure that you are currently using a Windows operating

system.

• There may not be enough space to store the backed-up data.

You will need to free more hard disk space on your backup's
partition.

Failure to restore system
partition to factory default.

• The system partition (e.g. the partition size or the drive

capacity of C) has been modified.

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