Konica Minolta BIZHUB C360 - Manual (Page 56)

for Customer Engineer
Issued by BT-CSO Ver 1.01 56
1. Gather information from MFP.
1-1. From MFP, gather those information, [Request Code], [Serial Number] and [Repair
Request Code (Repair Demand Code)].
Acquisition procedure: From the control panel <Service Mode>
2. Access to LMS
3. Repair the MFP (License Error)
• From the control panel, please acquire [Request Code], [Serial Number], and [Repair Request Code
(Repair Demand Code)] indicated in <Service Mode>.
The message “License management error occurred”
as picture is displayed when turn on the main power.
The normal screen will be displayed when [OK]
button or when one minute passed after turning on
the main power.
The message also displayed on the second line of
the message area.
a) Enter Service Mode, then press “Stop”, then
“9” to display [Billing Setting] screen.
b) Select [Repair].
c) Select [Repair Request Code (Repair
Demand Code)].