Error messages – Konica Minolta bizhub PRESS C6000 User Manual

Page 7

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Page 7 of 7

Part Number: 45097576

7

Error messages

One of the following error messages may display on the Control Panel when you attempt to
perform the upgrade. If an error condition cannot be corrected, restore the previous
configuration, if possible, and contact your authorized service/support center.

Error message

Cause and solution

BIOS already enabled. Press OK to reboot.

The BIOS has already been upgraded to
version 1.55. Remove the dongle and BIOS
upgrade CD, and proceed to install system
software (see

page 4

).

Product mismatch. Press OK to reboot.

You are attempting to perform the BIOS
upgrade on an invalid system. Make sure that
you are performing the upgrade on a
Fiery PRO

80

80C-KM or Fiery PRO

80

70-60C-KM Color Server.

No uses remaining

One of the following:

• The dongle has already been used and cannot

be reused. Obtain an unused dongle.

• The dongle is missing or improperly

attached. Attach the dongle securely to the
Fiery PRO

80

.

Invalid dongle found! Please remove dongle
and connect the correct dongle

One of the following:

• The attached dongle is not valid. The dongle

may have been attached by mistake. Obtain a
valid dongle and try again.

• More than one dongle is attached to the

Fiery PRO

80

. The BIOS upgrade cannot

proceed when multiple dongles are attached
to the system. Remove all dongles except the
correct dongle, and try again.

Updating BIOS. Do not shut down!

This is a normal status message indicating that
the BIOS upgrade is in process.

However, if this message persists for longer
than 10 minutes, the BIOS upgrade has failed
due to a faulty system component. Refer to the
Fiery PRO

80

Installation and Service Guide for

information on troubleshooting the faulty
component.

DVD does not support platform! Press OK to
reboot.

You are attempting to install version 2.0 of
system software on a Fiery PRO

80

that does not

have BIOS version 1.55. First perform the
BIOS upgrade (see

page 3

), and then try

installing system software again.

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