Konica Minolta bizhub 20P - Manual (Page 141)

Troubleshooting
131
7
Network problems
7
For problems concerning using your printer on a Network, see the Network User’s Guide on the CD/DVD-
ROM we have supplied. Click Documentation on the menu screen.
Other problems
7
For Macintosh with USB
7
BR-Script 3
7
Problem Recommendation
The printer does not appear in
Printer Setup Utility (Mac OS
X 10.3 and 10.4) or Print & Fax
in System Preferences (Mac
OS X10.5). „ Make sure that the printer is turned on.
„ Make sure that the USB interface cable is connected directly to the Macintosh.
„ Make sure the printer driver is installed correctly.
Unable to print from the
application. „ Make sure that the supplied Macintosh printer driver is installed and that it is
chosen with Printer Setup Utility (Mac OS X 10.3 and 10.4) or Print & Fax in
System Preferences.
Problem Recommendation
The print speed slows down. Add optional memory. (See Installing extra memory on page 86.)
The printer cannot print EPS data
that includes binary. You need the following settings to print EPS data:
1) For Windows ® 7: Click Start button, Control Panel, Hardware and Sound,
and then Devices and Printers.
For Windows Vista ® : Click Start button, Control Panel, Hardware and
Sound, and then Printers.
For Windows ® XP and Windows Server
®
2003/2008: Click Start button, and
select Printers and Faxes windows.
For Windows
®
2000: Click Start button, and select Settings and then
Printers.
2) Right-click the KONICA MINOLTA bizhub 20P BR_Script3 series icon and
select Properties.
3) From the Device Settings tab, choose TBCP (Tagged binary communication
protocol) in Output Protocol.