Solving other problems 110 – Konica Minolta Magicolor 5430 User Manual

Page 118

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Solving Other Problems

110

Not all pages
print.

The tray is empty.

Check that the trays are loaded with
media, in place, and secure.

A document is printed
with an overlay file
which has been cre-
ated by a non-magi-
color 5430 DL driver.

Print the overlay file using a magicolor
5430 DL driver from the magicolor
5430 DL Utilities and Documentation
CD-ROM.

Printer
resets or
turns off fre-
quently.

The power cord is not
correctly plugged into
the outlet.

Turn off the printer, confirm that the
power cord is correctly plugged into the
outlet, and then turn on the printer.

A system error
occurred.

Contact Technical Support with the
error information.

You are
experienc-
ing duplex
problems.

Media or settings are
not correct.

For autoduplexing, make sure that you
have a duplex option installed.
Make sure that you are using correct
media.

„

See “Media Specifications” on page
32
for supported size.

„

Do not duplex custom-sized media,
envelopes, labels, postcards, thick
stock, or transparencies.

„

Make sure that you have not mixed
media types in Tray 1.

Make sure that your document has
more than one page.
Make sure the duplex option is installed
in the Windows printer driver (Device
Option Setting tab).
In the printer driver (Setup/Duplex/
Booklet), choose “Short Edge Binding”
(flipped as on a clipboard) or “Long
Edge Binding” (flipped as in a
loose-leaf notebook).
For N-up on duplexed pages, choose
Collate only in the driver’s Paper Tab.
Do not set collation in the application.

Symptom

Cause

Solution

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