9 operation error messages, 1 common messages and their remedies, Operation error messages – Konica Minolta bizhub 160 User Manual

Page 143: Common messages and their remedies -2, 9operation error messages

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9

Operation error messages

9-2

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9

Operation error messages

9.1

Common messages and their remedies

Message

Cause

Remedy

*COMM.ERROR*
XXXX Server

Communication is not possi-
ble because of some problem
in the machine or due to the
condition of the network or
server.

Check the transmission re-
sults.
Consult with the network ad-
ministrator.

*CANNOT CONNECT*
XXXX Server

A connection to the server
cannot be established.

Check that the ethernet cable
is correctly connected.
(p. 3-2)
Check the settings for the
functions on the “E-MAIL
SETTING 1”, “E-MAIL SET-
TING 2” and “NETWORK
SETTING” menus. (p. 3-4)
Consult with the network ad-
ministrator.

*CANNOT GET IP*
XXXX Server

The IP address could not be
assigned by the DNS or DHCP
server.

Consult with the network ad-
ministrator.

*DISCONNECT*
XXXX Server

The connection to the server
was cut.

Consult with the network ad-
ministrator.

*WRONG PASSWORD*
XXXX Server

The password is incorrect, so
the machine could not log
onto the server.

For a POP3 server, check the
setting for the functions on the
“E-MAIL SETTING 2” menu.
(p. 3-21)
Consult with the network ad-
ministrator.

*RECEIVE WRONG DATA*
XXXX Server

An e-mail message that can-
not be printed by this machine
was received. (For a file at-
tachment in a format other
than TIFF-F)

Ask the sender to send a TIFF-
F file or text in the correct for-
mat.

*MEM.FULL/TX CANCEL*

While sending an e-mail mes-
sage, the size of the data for
the scanned image has ex-
ceeded the capacity of the
memory.

Retrieve all received e-mail
messages stored in the mem-
ory.

*MEM.FULL/RX CANCEL*
XXXX Server

While receiving an e-mail
message, the size of the data
for the scanned image has ex-
ceeded the capacity of the
memory.

Retrieve all received e-mail
messages stored in the mem-
ory.

*FILE FULL/TX CANCEL*

While sending an e-mail mes-
sage, the maximum number of
managed memory files is
used.

Retrieve all received e-mail
messages stored in the mem-
ory.

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