Direct fax transmission (gateway tx) – Konica Minolta bizhub 160 User Manual

Page 147

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9

Operation error messages

9-6

SU-502

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Chap

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9

Direct fax transmission (Gateway TX)

PageScope Web Connection

Problem

Cause

Remedy

Page

Data does not arrive at
the machine.

The “Unimessage Pro I-
Net Portal” settings are
incorrect.

Check the “Unimessage
Pro I-Net Portal” settings.

“Unimes-
sage Pro
I-Net Por-
tal” user
manual

Since the size of the re-
ceived data is large, it
cannot be received due to
the server’s limitations.

Reduce the size of the da-
ta, for example, by de-
creasing the number of
pages, and then try send-
ing again.

-

A fax cannot be sent from
this machine.

The communication
mode for gateway trans-
missions is incorrectly
specified.

The network setting

GATEWAY TX

must be

set to

ENABLE

, and the

communication mode
must be set correctly.

p. 3-15

Problem

Cause

Remedy

Page

A connection with
PageScope Web Con-
nection cannot be estab-
lished.

The IP address for the de-
vice is not specified cor-
rectly.

Specify the IP address.

p. 3-10

The URL setting in the
Web browser is incorrect.

In the “Address” box,
type the IP address of the
specified device.

p. 2-17

The settings in the web
browser are incorrect.

Even though the device
can be accessed, certain
settings must be speci-
fied according to the net-
work configuration in
order to establish a con-
nection. For details, con-
tact your network
administrator.

-

If a proxy is specified with
the browser and the IP
address of this machine
cannot be recognized by
the proxy server, the
PageScope Web Con-
nection window cannot
be display.

Use the proxy settings in
the browser to add the IP
address of this machine
to the list of exceptions
that the proxy server will
not use.

-

The LAN cable is dam-
aged.

Replace the LAN cable.

-

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