Network print software installation problems – Konica Minolta bizhub 20P User Manual
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Troubleshooting
59
9
Network print software installation problems
9
The KONICA MINOLTA print server is not found during setup of the network print software installation
or from the printer driver of the KONICA MINOLTA machine in Windows
®
. The KONICA MINOLTA print
server is not found using the Simple Network Configuration capabilities of Mac OS X.
9
For a network with an Ethernet cable connection
Make sure you have completed the IP address setting of the KONICA MINOLTA print server according to
Chapter 2 of this User’s Guide before installing the network print software or printer driver.
a
Make sure that the machine is powered on, is on-line and ready to print.
b
Check the connection status for your network.
For wired network users:
Check to see if there is any LED activity. KONICA MINOLTA print server has two LEDs on the back panel
of the machine. The upper green LED shows Link/Activity (Received/Transmit) status. The lower orange
LED shows Speed status.
The upper LED is green: The Link/Activity LED will be green if the print server is connected to a
Ethernet network.
The upper LED is off: The Link/Activity LED will be off if the print server is not connected to the
network.
The lower LED is orange: The Speed LED will be orange if the print server is connected to a
100BASE-TX Fast Ethernet network.
The lower LED is off: The Speed LED will be off if the print server is connected to a 10BASE-T
Ethernet network.
c
Print the Printer Settings Page and check if the settings such as IP address settings are correct for your
network. The problem may be the result of a mismatched or duplicate IP address. Verify that the IP
address is correctly loaded into the print server. And make sure that no other nodes on the network have
this IP address. For information on how to print the Printer Settings Page, see Printing the Printer