Konica Minolta bizhub C650 - Manual (Page 96)

C650 4-3
Troubleshooting 4
4.2 Fax cannot be sent (IP Address Fax)
If the fax cannot be sent, refer to the following table, and then perform the indicated operations. If the fax still
cannot be sent correctly, even after performing the described operations, contact your technical
representative.
!
Detail
If you are unable to send a fax, the TX Result Report will be produced by the machine. For details, refer
to "TX Result Report" on page 10-7. (When the TX Result Report printing is set)
When Nxx type error code is displayed, refer to "Error Messages" on page 4-5.
For details on the troubleshooting procedures for original misfeed, paper misfeed, poor print quality, or
empty toner, refer to the User’s Guide [Copy Operations].
Checkpoints Remedy
Was the transmission procedure per-
formed correctly? Check the transmission procedure, and then try sending the fax again.
For details on transmission procedure, refer to page 2-6.
Is the recipient’s Fax number correct?
Were the Address Book destination and
Program destination registered correctly? There may be an error in registering the Fax number when using the Ad-
dress Book destination and Program destination.
Print the Speed Dial List and check that the numbers are registered cor-
rectly.
Correct if an error is found.
Are the network settings correct? Check the [TCP/IP Settings] of the Utility mode and correct if there is an
error.
Is the network cable connected correctly? Check the network cable connection and connect properly if it is discon-
nected.
Are there problems with the recipient’s fax
machine? Are there are any problems on the recipients side, such as their fax ma-
chine being switched off, or their fax machine being out of paper?
Check by calling up the recipient.