2 troubleshooting the ndps printer gateway module, 2 troubleshooting the ndps printer gateway, Module – Konica Minolta BIZHUB C30P User Manual

Page 43

Advertising
background image

7 Troubleshooting

36

• Device is not in “Ready” mode — After the device is turned on, it

needs some time for initialization. Use the “ping” command to verify
the current state of the device.

7.2 Troubleshooting the NDPS Printer Gateway

Module

7.2.1 Why is an NDPS Printer Agent in the “Not Bound”

state?

The NDPS Printer Agent cannot be initialized for some reason. Press the
[ENTER] key to bring up the screen, and then select “Shutdown Printer”.
Next, press [ENTER] again, and then select “Startup Printer”. Go to the
server console screen and check the message. A message explaining why the
Printer Agent cannot be initialized should usually be displayed. The
gateway screen may also contain additional information.

The Printer Agent can be reconfigured by selecting it, then pressing
[ENTER] in the configuration field. You don’t need to worry if the resource
is duplicated or not; the configuration program will reuse the existing
resource.

Advertising
This manual is related to the following products: