2 troubleshooting (faq) – Asus MB19 User Manual

Page 22

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3-4

Chapter 3: General Instruction

3.2

Troubleshooting (FAQ)

Problem

Power LED is not ON

The Power LED lights

amber and there is

no screen image

Screen image is too

light or dark

Screen image is not

centered or sized

properly

Screen image

bounces or a wave

pattern is present in

the image

Screen image has

color defects (white

does not look white)

Screen image is

blurry or fuzzy

No sound or sound

is low

Possible Solution

• Press the button to check if the monitor is in the ON

mode.

• Check if the power cord is properly connected to the

monitor and the power outlet.

• Check if the monitor and the computer are in the ON mode.

• Make sure the signal cable is properly connected the

monitor and the computer.

• Inspect the signal cable and make sure none of the pins are

bent.

• Connect the computer with another available monitor to

check if the computer is properly working.

• Adjust the Contrast and Brightness settings via OSD.

• Press the button for two seconds to automatically

adjust the image.

• Adjust the H-Position or V-Position settings via OSD.

• Make sure the signal cable is properly connected to the

monitor and the computer.

• Move electrical devices that may cause electrical

interference.

• Inspect the signal cable and make sure that none of the

pins are bent.

• Perform Reset via OSD.

• Adjust the R/G/B color settings or select the Color

Temperature via OSD.

• Press the button for two seconds to automatically

adjust the image.

• Adjust the Phase and Clock settings via OSD.

• Ensure that the audio cable is properly connected to the

monitor and the computer

• Adjust the volume settings of both your monitor and

computer.

• Ensure that the computer sound card driver is properly

installed and activated.

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