ATEN ATEN MasterView CS-1764 - Manual (Page 42)

CS-1762 / CS-1764 User Manual
32
Troubleshooting
Symptom Possible Cause Action
Erratic behavior. Unit not receiving
enough power. Use a DC 5V power adapter if you
are not already using one. If you are
already using a power adapter,
check that it matches the system
specifications (DC 5V), and that it is
plugged in and functioning properly.
Keyboard and/or
mouse need to be
reset. Unplug the cable(s) from the console
port(s), then plug it/them back in.
No connection to the
computer. Check the cable from the switch to
the computer to make sure it is
properly connected.
KVM switch needs to
be reset. Power off all devices on the
installation (see Before you Begin,
page 9); power off the KVM switch;
wait five seconds; then power up.
USB devices not
responding. USB ports need to be
reset. Unplug the device’s USB cable from
the USB port on the switch’s rear
panel, then plug it back in.
Use the USB Reset hotkey
combination (see page 20), to reset
the USB ports.
cs1762.book Page 32 Friday, February 17, 2006 10:21 AM