Troubleshooting – Buffalo Technology DriveStation HD-HBU2 User Manual

Page 6

Advertising
background image

6

The following is a list of common issues with the DriveStation. Following
each common issue are possible resolutions.

I see the DriveStation in ‘My Computer’ but I cannot access it.

The drive requires formatting. Try using the Disk Formatter

Utility on the DriveNavigator CD-ROM. Consult the manual for

the Disk Formatter Utility for more help. The manual can also be

found on the DriveNavigator CD-ROM.

I cannot see the DriveStation in ‘My Computer’.

Verify that the POWER light is lit green. If it is not, then ensure

that the power switch is in the ON position.

Try toggling the POWER MODE switch right below the power

switch. The POWER MODE switch toggles whether the device is

powered up via a USB signal or purely based on the power

switch’s

position.

If you have installed the Power Save Utility, then verify that the

DriveStation was not put into power saving mode. Consult the

manual for the Power Save Utility for additional help. The manual

can be found on the DriveNavigator CD-ROM.

Verify that the hard drive inside the DriveStation is spinning. This

can be verifi ed by placing your hand on the sides of the case

and feeling for a slight vibration. Also, after the DriveStation has

been powered on for fi fteen minutes or more it will begin to get

warm. If neither of the preceeding tests verifi ed that the hard drive

is spinning, then please contact technical support for further

assistance.

If you are experiencing any additional troubles, please contact our technical
support for additional assistance.

Troubleshooting

Troubleshooting

Advertising