Brother HL-1000 - Manual (Page 69)

CHAPTER 6 TROUBLESHOOTING
6-15
Question Recommendation
Toner scatters and stains the
printed page.
Fig. 6-10 Scattering Toner
Clean the printer interior. See “Cleaning the Printer
Interior and Drum Unit” in Chapter 5.
Make sure that you use paper that meets
specifications.
After the new toner cartridge is installed, the first 10
- 20 pages may be stained with toner. This problem
will be cleared after the first 10-20 pages with the
new toner cartridge.
If you still have the same problem and the Drum
lamp is on, replace the drum unit with a new one.
The whole page is printed in
black.
Fig. 6-11 Black Page
Wipe the electric terminals referring to “Cleaning the
Printer Interior and Drum Unit” in Chapter 5 . Never
use heat-sensitive paper as it will cause this problem.
If the same problem occurs and the Drum lamp is
still on after cleaning, replace the drum unit with a
new one.
Nothing is printed on the page.
Fig. 6-12 White Page

Make sure that the toner cartridge is not empty.

Wipe the electric terminals
referring to “Cleaning
the Printer Interior and Drum Unit” in Chapter 5 .

Make sure that a torn piece of paper does not
remain on the scanner window.
Printed pages are marked at
regular intervals.
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Fig. 6-13 Example of Regular
Marking
The problem may disappear by itself. Try printing
multiple pages to clear this problem especially if the
printer has not been used for a long time.
If the surface of the drum has been scratched, replace
the drum unit with a new one.
If the problem does not disappear, it may be that the
drum has been marked or damaged due to excessive
exposure to light. In this case, replace the drum unit
with a new one.