Troubleshooting – BT 400 User Manual

Page 28

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28

Troubleshooting

Problem

Solutions

No dialling tone

•

Check that the payphone is plugged
into the phone socket

•

Check that the payphone is plugged
into an electrical 3 pin socket that
is switched on

•

Contact the Helpdesk
for contact details, see page 34

Continuous dialling

•

Change dialling type, try again

tone after you dial

•

Contact the Helpdesk
for contact details, see page 34

Display is blank

•

Check that the payphone is plugged
into the phone socket

•

Check that the payphone is plugged
into an electrical 3 pin socket that
is switched on

•

Contact the Helpdesk
for contact details, see page 34

Poor reception

•

Check hole on back of handset is

at other end

not covered during use

Problem

Solutions

Line is busy

•

Check that the payphone is plugged
into the phone socket

•

Check that the payphone is plugged
into an electrical 3 pin socket that
is switched on

•

Contact the Helpdesk

for contact details, see page 34

Display says

•

Check the cash tray is not full

EMERGENCY CALLS ONLY

•

Check that the coin slot is not
jammed

Coins not accepted

•

Check the cash tray is not full

•

Check that the coin slot is not
jammed

Lost keys

•

Call the Helpdesk on
Freefone 0800 37 30 85
If you know your key numbers,
please have them ready

Unknown PIN

•

Contact the Helpdesk
for contact details, see page 34

F

eatures

pages

18

–

27

Calls

and

cash

pages

4

–

17

T

roubleshooting

pages

28

–

29

2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 28

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