Additional information troubleshooting, Understanding error messages, Troubleshooting – Pioneer DEH-P800BT User Manual

Page 66: Additional information

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Troubleshooting

iPod

Symptom

Cause

Action

iPod doesn

’t

operate cor-
rectly.

Cables are incor-
rectly connected.

Disconnect the
cable from iPod.
Once iPod main
menu is displayed,
connect the cable
again.
Reset the iPod.

Bluetooth audio/telephone

Symptom

Cause

Action

The audio of
the Bluetooth
audio source is
not played
back.

A Bluetooth-con-
nected cellular
phone is cur-
rently in a phone
call.

The audio will be
played back when
the call is com-
pleted.

A Bluetooth-con-
nected cellular
phone is cur-
rently in opera-
tion.

Do not operate the
cellular phone at
this time.

A call was made
with a Bluetooth-
connected cellu-
lar phone and
then immediately
terminated. As a
result, communi-
cation between
this unit and the
cellular phone
was not termi-
nated properly.

Reconnect the
Bluetooth connec-
tion between this
unit and the cellu-
lar phone.

Understanding error
messages

When you contact your dealer or your nearest
Pioneer Service Center, be sure to have the
error message recorded.

Built-in CD Player

Message

Cause

Action

ERROR-11, 12,
17, 30

Dirty disc

Clean disc.

ERROR-11, 12,
17, 30

Scratched disc

Replace disc.

ERROR-10, 11,
12, 15, 17, 30,
A0

Electrical or me-
chanical

Turn the ignition
switch OFF and
back ON, or switch
to a different
source, then back
to the CD player.

ERROR-15

The inserted disc
does not contain
any data

Replace disc.

ERROR-22, 23

The CD format
cannot be played
back

Replace disc.

No Audio

The inserted disc
does not contain
any files that can
be played back

Replace disc.

PROTECT

All the files on
the inserted disc
are secured by
DRM

Replace disc.

TRK SKIPPED

The inserted disc
contains WMA
files that are pro-
tected by DRM

Replace disc.

iPod

Message

Cause

Action

ERROR-11

Communication
failure

Disconnect the
cable from iPod.
Once iPod main
menu is displayed,
connect the cable
again.
Reset the iPod.

ERROR-21

Old version of
iPod

Update the iPod
version.

ERROR-30

iPod failure

Reset the iPod.

ERROR-A0

iPod is not
charged but op-
erates correctly

Check if the con-
nection cable for
iPod shorted out
(e.g., not caught in
metal objects).
After checking,
turn the ignition
switch OFF and
back ON or discon-
nect the iPod and
connect again.

Additional Information

En

66

Appendix

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