BenQ CP120 User Manual

Page 60

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Troubleshooting

52

Remote control does not work.

Unable to use wireless connection.

Cause

Remedy

The battery is out of power.

Replace the battery with a new one.

There is an obstacle between the
remote control and the projector.

Remove the obstacle.

You are too far away from the
projector.

Stand within 6 meters (~ 20 feet) of the
projector.

Cause

Remedy

The wireless connection modes
between the projector and computer
do not match.

Change the wireless connection mode on the
projector by pressing the SWAP or MODE/
SWAP button according to the wireless
capability of your computer.

The wireless settings are not properly
configured.

Check the wireless settings of your computer.
See

"Preparing your computer for wireless

connection" on page 29

for details.

The wireless signal is too weak.

Move the computer to a location with better
signal reception.

There are other wireless networks
nearby.

Press the CH. or AUTO/CH. button to change
wireless connection to a different channel and
try again.

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