Bosch WTMC1301CN - Manual (Page 20)

20
SERVICE and
REPAIR
d
CAUTION
d
CAUTION - Label all wires prior to
disconnection when servicing
controls. Wiring errors can cause
improper and dangerous operation.
verify proper operation after
servicing.
The Bosch dryers require no special
care other than the care and cleaning
noted above.
i If you are having a problem with
your dryer, before calling for
service please refer to Table on
page 19, following.
If service becomes necessary, contact
your dealer or installer or an authorized
service center.
Do not attempt to repair the appliance
yourself. Any work performed by
unauthorized personnel may void the
warranty.
If you are having a problem with your
Bosch dryer and are not pleased with
the service you have received:
- First, please contact your installer
or the Bosch Authorized Service
Contractor in your area and
explain to them why you are not
satisfied. This will usually correct
the problem.
- If after working with your installer
or service person the problem still
has not been resolved to your
satisfaction, please let us know by
either writing to us at,
BSH Home Appliances
5551 McFadden Avenue
Huntington Beach, CA 92649
or, calling us at
1Ć800Ć944Ć2904.
Please be sure to include, if writing, or
have available, if calling, the following
information:
- Model Number
- Serial Number
- Date of Original Purchase
- Date Problem Originated
- Explanation of Problem
Also, if writing, please be sure to
include a daytime telephone number
and a copy of the sales invoice.
You will find the model number and
serial number information on the rating
plate located on the inside of the front
panel.
STATEMENT OF WARRANTIES BOSCH CLOTHES DRYERS
The warranties provided by BSH Home
Appliances (``Bosch'') in this Statement
of Warranties apply only to Bosch
Clothes dryers sold to the first using
purchaser by Bosch or its authorized
dealers, retailers or service centers in
the United States or Canada. The
Warranties provided herein are not
transferable.
LENGTH OF WARRANTY SCOPE OF WARRANTY
1 Year Full Limited Warranty
From Date of Installation*
Bosch will repair or replace, free of charge, any component part that is
proven defective under conditions of normal home use, labor and
shipping costs included. Warranty repair service must be performed by
an authorized Bosch Service Center.
2 Year Limited Warranty
From Date of Installation*
Bosch will provide replacement parts, free of charge, for any component
part that is proven defective under conditions of normal home use,
shipping costs included, labor charges excluded.
2 Year Limited Warranty on Electronics
From Date of Installation*
Bosch will repair or replace, free of charge, any microprocessor or printed
circuit board that is proven defective under conditions of normal home
use from the date of original installation, labor charges excluded.
2 Year Limited Warranty on Motor
From Date of Installation*
Bosch will repair or replace, free of charge, any motor or component part
of the motor that is proven defective under conditions of normal home
use from the date of original installation, labor charges excluded.
* Date of installation shall refer to the earlier of the date the clothes dryer is installed or ten business days after the delivery date.
Exclusions
This warranty does not cover service
calls or repairs to correct the installation
of the clothes dryer, to provide
instructions on the use of your clothes
dryer, to replace house fuses or correct
plumbing or the electric wiring in your
home or to repair any clothes dryer
that's use was in a manner other than
what is normal and customary for home
use. In addition, the warranties
provided in this Statement exclude any
defects or damage arising from
accident, alteration, misuse, abuse,
improper installation, unauthorized
service work, external forces beyond
Bosch's control, such as fire, flood,
and other acts of God, or installation
not in accordance with local electrical
and plumbing codes. Labor charges
incurred in the repair or replacement of
any clothes dryer after a period of one
year from date of installation shall not
be covered by this warranty. Any and
all replaced and/or repaired parts shall
assume the identity of the original for
purposes of the applicable warranty
period. TO THE EXTENT PERMITTED
BY LAW, THIS WARRANTY IS IN LIEU
OF ALL OTHER EXPRESS AND
IMPLIED WARRANTIES, INCLUDING
THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE.
BOSCH DOES NOT ASSUME ANY
RESPONSIBILITY FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES. TO
OBTAIN WARRANTY SERVICE,
CONTACT THE NEAREST BOSCH
AUTHORIZED SERVICE CENTER OR
CALL 1Ć800Ć944Ć2904, OR WRITE TO:
BSH HOME APPLIANCES CORP.,
5551 MCFADDEN AVENUE
HUNTINGTON BEACH
CA 92649.
BE SURE TO PROVIDE YOUR
CLOTHES DRYER'S MODEL, SERIAL
NUMBER, PURCHASE DATE AND
THE SELLER'S NAME,
ADDRESS.AND A COPY OF THE
SALES INVOICE.