Heading2 - troubleshooting, Troubleshooting 33 – BOXLIGHT CD-40m User Manual

Page 40

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33

Troubleshooting

Problem: Nothing on projection screen

•

Make sure that the power cord is properly connected to a func-

tional AC electrical outlet. Make sure that the power cord is
also properly connected to the projector.

•

If the projector is plugged into a power strip, make sure the

power strip is turned on.

•

Make sure you have removed the lens cap on the projection

lens at the front of the projector.

•

Make sure the projector is switched on.

•

Check the projector’s lamp to ensure that it is securely con-

nected in the lamp module. See “Replacing the Projection
Lamp” on page 29
.

•

Make sure that the cables do not have any bent pins.

Problem: Color or text not being projected

•

You might need to adjust the brightness up or down until the

text is visible. Refer to “Brightness” on page 18 for more infor-
mation.

Problem: The screen resolution is not right

•

Make sure the computer’s video card is set for a resolution of

no greater than 1024x768. A resolution of 800x600 yields the
highest quality image.

Problem: Image isn’t centered on the screen

•

Reposition the image. Refer to “Horizontal position” on

page 22 and “Vertical position” on page 22.

•

Be sure the projector is at a 90 degree angle to the screen.

Problem: Only the start-up screen displays

•

Verify that the cables are connected correctly. See page 7

through page 9 for connection procedures.

•

Verify that the proper input source is connected. See “Source”

on page 15.

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