Resolving a hardware conflict, Safe mode command prompt only, Windows can help you – Toshiba Equium 8000 S-D User Manual

Page 65: Using windows help, A plan of action

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4-6 If Something Goes Wrong

User's Manual

Equium 8000 User's Manual – 04CHAP.DOC – ENGLISH – Printed on 22/09/00 as 04_800UK

Safe mode command prompt only

Use this option when:
Y Windows fails to start even in Safe mode.
Y You want to run MS-DOS commands, such as Edit, to make changes

to your startup files.

Y You want to avoid loading Himem.sys (extended memory manager),

or Ifshlp.sys (file system manager).

Windows can help you

If Windows has started properly, but you still have a problem using the
computer, Windows Help can assist you in troubleshooting the problem.

1. Click the Start button and click Help.

2. Click the Contents tab and double-click Troubleshooting.

3. Double-click the problem with which you would like help, and

follow the steps on the screen.

Resolving a hardware conflict

This section explains what to do if you receive an error message telling
you there is a device driver conflict or a general hardware problem

.

Using Windows Help

If your operating system is Windows 95/98/2000, try using Windows
Help to troubleshoot the problem first.

1. From the Windows Help menu, click the Contents tab and select

Troubleshooting.

2. Click If you have a hardware conflict and follow the steps. (The

available Help options may vary depending on the operating system
you are using.)

If a problem continues, Windows should display a message that
explains the conflict.

A plan of action

The recommended procedure for getting multiple devices to work
together is to add and set up one device at a time. After you add each
device, test it to make sure it and all previously connected devices work.

The device most recently connected to the system is the one most likely
to be causing a hardware conflict.

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