Ps/2 mouse, Serial mouse – Toshiba Satellite Pro 4320 User Manual

Page 160

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9-12 Troubleshooting

User's Manual

Satellite Pro 4200/4300 User's Manual – 4200_UK.doc – ENGLISH – Printed on 27/01/00 as IM_420UK

PS/2 mouse

Problem

Procedure

On-screen pointer
does not respond to
PS/2 mouse operation

Check that the PS/2 mouse cable’s 6-pin
connector is firmly connected to the
mouse/keyboard port.

You may have connected the mouse after turning
the computer on. Turn off the computer, make
sure the mouse is firmly connected and turn the
computer back on.

Is your software configured to recognize the
mouse? Check the software documentation.

If problems persist, contact your dealer.

Serial mouse

Problem

Procedure

On-screen pointer
does not respond to
serial mouse operation

Check for a firm connection between the serial
port and the cable’s 9-pin connector.

Did you connect the mouse before turning on the
computer?

Is the Serial port set properly? Check
Windows 95/98 Device Manager.

Is your software configured to recognize the
mouse? Check the software documentation.

If problems persist, contact your dealer.

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