Toshiba Tecra A4 (PTA40) User Manual

Page 161

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User’s Manual

9-11

Troubleshooting

Some CD/DVDs run

correctly, but others

do not

The software or hardware configuration may be

causing a problem. Make sure the hardware
configuration matches your software

’

s needs.

Check the CD/DVD

’

s documentation.

Check the type of DVD/CD you are using.

The drive supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: CD-DA, CD-Text, Photo CD (single/

multi-session), CD-ROM Mode 1,

Mode 2, CD-ROMXA Mode 2

(Form1, Form2), Enhanced CD

(CD-EXTRA), CD-G (Audio CD

only), Addressing Method 2

Check the region code on the DVD. It must

match that on the CD-RW/DVD-ROM drive.
Region codes are listed in the

Optical Media

drive

section in Chapter 2,

The Grand Tour

.

Cannot write correctly

If you have trouble writing, make sure you are

observing the following precautions:

■

Use only media recommended by TOSHIBA

■

Do not use the mouse or keyboard during

writing.

■

Use only the software supplied with the

computer for recording.

■

Do not run or start other software during

writing.

■

Do not jar the computer during writing.

■

Do not connect/disconnect external devices

or install/remove internal cards during

writing.

If problems persist, contact your dealer.

Problem

Procedure

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