Toshiba Tecra A4 (PTA42) User Manual

Page 133

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User’s Manual

9-9

Troubleshooting

Some CD/DVDs run

correctly, but others do

not

The software or hardware configuration may be

causing a problem. Make sure the hardware

configuration matches your software’s needs.

Check the CD/DVD’s documentation.

Check the type of DVD/CD you are using. The

drive supports:
DVD-ROM:

DVD-ROM, DVD-Video

CD-ROM:

CD-DA, CD-Text, Photo CD

(single/multi-session), CD-ROM

Mode 1, Mode 2, CD-ROMXA

Mode 2 (Form1, Form2),

Enhanced CD (CD-EXTRA), CD-G

(Audio CD only)

Recordable:CD-R, CD-RW
Check the region code on the DVD. It must match

that on the CD-RW/DVD-ROM drive. Region
codes are listed in the

Optical Media drive

section

in Chapter 2,

The Grand Tour

.

Cannot write correctly

If you have trouble writing, make sure you are

observing the following precautions:

■

Use only media recommended by TOSHIBA

■

Do not use the mouse or keyboard during

writing.

■

Use only the software supplied with the

computer for recording.

■

Do not run or start other software during

writing.

■

Do not jar the computer during writing.

■

Do not connect/disconnect external devices

or install/remove internal cards during writing.

If problems persist, contact your dealer.

Problem

Procedure

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