Belkin 8820AU00370 User Manual
Page 19
17
TROUblesHOOTInG, sUPPORT, anD WaRRanTY
belkin setup completed installation, but I cannot browse the
Web . The light on the front of my Router is solid amber .
1 . Use the troubleshooting suggestions within Belkin Setup .
2 . If your ISP requires a user name and password, make sure that
you have typed in your user name and password correctly . Some
user names require that the ISP’s domain may be at the end of the
name . Example: “myname@myisp .com” . The “@myisp .com” part of
the user name may need to be typed as well as your user name .
3 . If you have a static connection, your ISP will have
assigned you an IP address, subnet mask, and gateway
address . Please re-run Belkin Setup and enter this
information when a static connection is mentioned .
4 . You may need to configure your Router to meet
the specific requirements of your ISP . To search
our knowledge base for ISP-specific issues, go to:
http://www .belkin .com/support
and type in “ISP” .
5 . If you continue to have no Internet connection, refer
to “Manually Configuring Network Settings” in this
manual for an alternative setup method .
I can’t connect to the Internet wirelessly .
If the light on the front of the Router is solid green, then your
Router is connected to the Internet . You may not be connected
to the Router’s wireless network . Please refer to “Adding
Computers to Your Network” in this manual for instructions .