3 troubleshooting (faq) – Asus VK 266 User Manual

Page 17

Advertising
background image

3-5

3.3

Troubleshooting (FAQ)

Problem

Possible Solution

Power LED is not ON

• Press the button to check if the monitor

is in the ON mode.

• Check if the power cord is properly

connected to the monitor and the power

outlet.

The power LED lights amber and there is no

screen image

• Check if the monitor and the computer are

in the ON mode.

• Make sure the signal cable is properly

connected the monitor and the computer.

• Inspect the signal cable and make sure

none of the pins are bent.

• Connect the computer with another

available monitor to check if the computer

is properly working.

Screen image is too light or dark

• Adjust the Contrast and Brightness settings

via OSD.

Screen image is not centered or sized

properly

• Press the button for two seconds to

automatically adjust the image.

• Adjust the H-Position or V-Position settings

via OSD.

Screen image bounces or a wave pattern is

present in the image

• Make sure the signal cable is properly

connected to the monitor and the computer.

• Move electrical devices that may cause

electrical interference.

Screen image has color defects (white does

not look white)

• Inspect the signal cable and make sure that

none of the pins are bent.

• Perform Reset via OSD.

• Adjust the R/G/B color settings or select the

Color Temperature via OSD.

Screen image is blurry or fuzzy

• Press the button for two seconds to

automatically adjust the image (for VGA

mode only).

• Adjust the Phase and Clock settings via

OSD.

No sound or sound is low

• Ensure that the audio cable is properly

connected to the monitor and the computer

• Adjust the volume settings of both your

monitor and computer.

• Ensure that the computer sound card driver

is properly installed and activated.

A

A

Webcam is not working

• Make sure that you have connected the

USB 2.0 cable securely to both the LCD

monitor and your computer.

• Make sure that you use the Microsoft

Windows Vista/XP Service Pack 2
operation systems.

®

®

ASUS LCD Monitor VK266/VW266 Series

Advertising
This manual is related to the following products: