Neff K9514X6 - Manual (Page 36)

en
36
Customer service
Your local customer service
can be found in the telephone directory
or in the customer-service index. Please
provide customer service
with the appliance product number
(E-Nr.) and production number (FD).
These specifications
can be found on the rating plate. Fig. 1
To prevent unnecessary call-outs, please
assist customer service by quoting
the product and production numbers.
This will save you additional costs.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
Fault Possible cause Remedial action
The refrigerating unit
is switching on more
frequently and for
longer.
Appliance opened
frequently.
Do not open the appliance
unnecessarily.
The ventilation
openings have been
covered.
Remove obstacles.
Large
quantities of fresh
food are being frozen.
Do not exceed max. freezing
capacity.
Appliance has no
refrigeration capacity.
■
Appliance has been
switched off.
■
Power failure.
■
The fuse has been
switched off.
■
The mains plug has
not been inserted
properly.
Press main On/Off switch. Fig. 2/1
Check whether the power is on.
Check the fuse.
GB 0844 8928989 Calls from a BT
landline will be
charged at up
to 3 pence per
minute. A call
set-up fee of up
to 6 pence may
apply.
IE 01450 2655