Faults and what to do about them, Faults, Cause/remedial action – Neff W7460X1GB User Manual

Page 24

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en Faults and what to do about them.

24

Faults and what to do about them.

Faults

Cause/remedial action

Water is running out.

■

Attach/replace the drainage hose correctly.

■

Tighten the screw-fitting on the supply hose.

Water not flowing in.

Detergent is not dis-

pensed.

■

Start button not pressed?

■

Tap not open?

■

Filter blocked? Clean the filter.

■

Supply hose kinked or trapped?

Washing machine door

cannot be opened.

■

Safety function active. Stop programme?

■

2

(without final spin) = $ (Rinse hold) selected?

■

Can be opened by emergency release only?

Programme does not

start.

■

Start button for a pause or Ready in time pressed?

■

Washing machine door closed?

■

Childproof lock active? Deactivate.

Detergent solution is not

drained.

■

2

(without final spin) = $ (Rinse hold) selected?

■

Clean the drain pump.

■

Clean the outlet pipe and/or drainage hose.

Water not visible in the

drum.

Not a fault – water below the visible area.

The spin result is not sat-

isfactory.

Laundry wet/too damp.

■

Not a fault – the unbalanced load detection system has interrupted the spin

because the laundry is unevenly distributed. Distribute small and large

items of washing in the drum.

■

Selected speed too low?

Spin cycle started and

stopped several times.

Not a fault – the unbalanced load detection system is adjusting the imbalance.

The programme takes

longer than usual.

■

Not a fault – the unbalanced load detection system adjusts imbalance by

repeatedly distributing the washing.

■

Not a fault – foam detection system active – a rinse cycle is switched on.

The programme duration

changes during the wash

cycle.

Not a fault – the programme sequence is optimised for the specific washing

process. This may result in changes to the programme duration in the display

field.

Residual water in the care

product dispenser.

■

Not a fault – the effect of the care product is not affected.

■

Clean the insert if necessary.

Odours in the washing

machine.

Run the Cottons 90 °C programme without laundry. Use standard detergent.

x

symbol flashes. Foam

may escape from the

detergent drawer.

Too much detergent used?

Mix one tablespoonful of fabric softener with 1/2 litre water and pour into com-

partment II (Not for outdoor fabrics, sportswear fabrics or those made with

down.)

Reduce the detergent dosage for the next wash cycle.

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