Neff H11WE60N0G - Manual (Page 8)

8
Surfaces are different, and damage caused by using the wrong
cleaning agent can be avoided by observing the information in
the table below.
Do not use
■
sharp or abrasive cleaning agents.
The surface could be damaged. If such a substance comes
into contact with the front of the appliance, wash it off
immediately with water.
■
metal or glass scrapers to clean the glass in the appliance
door.
■
metal or glass scrapers for cleaning the seal.
■
hard scouring pads or cleaning sponges.
Wash new sponge cloths thoroughly before use.
■
cleaning agents with high concentrations of alcohol.
Cleaning agents
Caution!
Before cleaning, unplug the appliance from the mains or switch
off the circuit breaker in the fuse box. Clean the outside of the
appliance and the cooking compartment with a damp cloth and
mild detergent. Dry with a clean cloth.
Malfunction table
Malfunctions often have simple explanations. Please refer to the
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the
Tested for you in our cooking studio section, where you will
find plenty of cooking tips and tricks.
:
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers.
You can take remedial action yourself for some error
messages.
Troubleshooting
Area Cleaning agents
Appliance front Hot soapy water:
Clean with a dish cloth and dry with a
soft cloth. Do not use glass cleaners or
metal or glass scrapers for cleaning.
Appliance front with
stainless steel
Hot soapy water:
Clean with a dish cloth and dry with a
soft cloth. Remove flecks of limescale,
grease, starch and albumin (e.g. egg
white) immediately. Corrosion can form
under such residues. Special stainless
steel cleaning agents can be obtained
from the after-sales service or from spe-
cialist shops. Do not use glass cleaners
or metal or glass scrapers for cleaning.
Cooking compart-
ment made of stain-
less steel
Hot soapy water or a vinegar solution:
Clean with a dish cloth and dry with a
soft cloth.
If the oven is very dirty: use oven
cleaner, but only when cooking com-
partment is cold. It is best to use a stain-
less-steel sponge. Do not use oven
spray or other aggressive oven cleaners
or abrasive materials. Scouring pads,
rough sponges and pan cleaners are
also unsuitable. These items scratch the
surface. Allow the interior surfaces to
dry thoroughly.
Recess in cooking
compartment
Damp cloth:
Ensure that no water seeps through the
turntable drive into the appliance inte-
rior.
Turntable and turnta-
ble ring
Hot soapy water:
When putting the turntable back in
place, make sure it slots in correctly.
Door panels Glass cleaner:
Clean with a dish cloth. Do not use a
glass scraper.
Seal Hot soapy water:
Clean with a dish cloth, do not scour. Do
not use a metal or glass scraper for
cleaning.
Area Cleaning agents
Error message Possible cause Remedy/note
The appliance does not work The plug is not plugged in. Plug the plug in
Power failure Check whether the kitchen light works.
Faulty circuit breaker Look in the fuse box to make sure that the
circuit breaker for the appliance is in work-
ing order.
Faulty operation Switch off the circuit breaker in the fuse
box. Switch it back on after approx. 10
seconds.
Three zeros light up in the display. Power failure Reset the time.
The appliance is not in operation. A
cooking time appears in the display.
The rotary selector was actuated accidentally. Press the „ button.
The ƒ button was not pressed after setting. Press the ƒ button or cancel the setting
with the „ button.