Neff K9524X7GB - Manual (Page 17)

en
17
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault Possible cause Remedial action
Temperature differs
greatly from the set
value.
In some cases it is adequate
to switch off the appliance
for 5 minutes.
If the temperature is too high wait
a few hours and check whether
the temperature has approached
the set value.
If the temperature is too low check
the temperature again the next day.
The light does not
work.
The bulb is defective. Replace bulb. Fig. 0/B
1. Switch the appliance off.
2. Pull out mains plug or switch off
fuse.
3. Remove bulb cover from the rear.
4. Change the bulb.
(Replacement bulb: 220–
240 V a.c., E14 bulb holder, see
defective bulb for wattage.)
Light switch is
jammed.
Check whether it can be moved.
Fig. 0/A
Floor of
the refrigerator
compartment is wet.
The condensation
channels or drainage
hole are blocked.
Clean the condensation channels
and the drainage hole. See chapter
Cleaning the appliance. Fig. .
The frozen food is
frozen solid.
Loosen frozen food with a blunt
object. Do not use a knife or pointed
object.
The freezer
compartment has
a thick layer of frost.
Defrost the freezer compartment
(see chapter Defrosting). Always
ensure that the freezer compartment
door is closed properly.