What to do if – Neff W5440X1GB User Manual
Page 8
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11
What to do if …
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Water is running out.
– Correctly attach/replace drainage hose.
– Tighten screw-fitting on the supply hose.
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Water not flowing in.
Detergent not washed in.
– Start/Pause not selected?
– Tap not open?
– Filter blocked? Clean the filter. a Page 10
– Supply hose kinked or jammed?
ʑ
Washing-machine door cannot
be opened.
– Safety function active. Stop programme? a Page 4
– (Rinse stop = without final spin) selected? a Page 3, 4
– Can be opened via emergency release only? a Page 6
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Programme does not start.
– Start/Pause or Ready in time selected?
– Door closed?
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Detergent solution is not drained. – (Rinse stop = without final spin) selected? a Page 3, 4
– Clean the drain pump. a Page 10
– Clean outlet pipe and/or drainage hose.
ʑ
Water not visible in the drum.
– Not a fault – water below the visible area.
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Spin result not satisfactory.
Washing wet/too damp.
– Not a fault – unbalanced load detection system has stopped the spin cycle, washing
unevenly distributed.
Distribute small and large items of washing in the drum.
– Less Ironing selected? a Page 5
– Too low speed selected? a Page 5
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The programme duration
changes during the wash cycle.
– Not a fault – the programme sequence is optimised for the particular wash process.
This may result in changes to the programme duration in the display field.
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Spin cycle actuated several
times.
– Not a fault – unbalanced load detection system adjusts imbalance.
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Residual water in the dispenser
for care product ~.
– Not a fault – effect of the care product not impaired.
– If required, clean insert. a Page 9
ʑ
Odour formation in the washing
machine.
– Run Cottons 90 °C programme without washing.
Use standard detergent.
ʑ
Foam is coming out of the
detergent drawer.
– Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into dispenser
II
(not for outdoor, sports and down-filled textiles!).
– Reduce detergent dosage for the next wash cycle.
ʑ
Loud noise formation, vibrations
and “Wandering” during spin
cycle.
– Appliance feet fixed? Secure appliance feet. a Installation instructions
– Transportation protection devices removed?
Remove transportation protection devices. a Installation instructions
ʑ
Noises during spin and drain
cycles.
– Clean the drain pump. a Page 10
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Display panel/indicator lights do
not function while the appliance
is running.
– Power failure?
– Fuse tripped? Switch on/replace fuse.
– If the fault occurs repeatedly, call customer service.
ʑ
The programme takes longer
than usual.
– Not a fault – unbalanced load detection system adjusts imbalance by repeatedly
distributing the washing.
– Not a fault – foam detection system active – a rinse cycle is switched on.
ʑ
Detergent residue on the
washing.
– Occasionally phosphate-free detergents contain water-insoluble residue.
– Select
Rinse or brush the laundry after washing.
ʑ
In the pause status
Start/Pause flashes very quickly
and a signal sounds.
– Water level too high. Washing cannot be reloaded.
Immediately close washing machine door.
– Select
Start/Pause to continue the programme.
If a fault cannot be rectified (switching the machine on and off) or a repair is required:
– Set programme selector to Off and pull out the mains plug.
– Turn off the tap and call customer service. a Installation instructions
n
WASHING
MACHINE
en Instruction manual